Privacy Policy

Last updated: July 7, 2025

The Healing Mamma (herein referred to by the terms we, us, or our), is focused on its privacy protection policy. Our Privacy Policy expounds on how your information is collected, used, stored and secured during your visit or interaction with our site, content, and services. When you access Healing Mamma, you agree to be bound by the described practices in the policy. Kindly do not use our service if you do not agree to our policy.

INFORMATION WE COLLECT

The types of information we may collect are the following:

Personal Information

This includes instance information like your name, phone number and your email address, and any other details that you volunteer via contact forms, registration, surveys, or other community capabilities.

Demographic Data

This may include your age, whether or not you have children or any other information that you would like to share with us so that we can customize our post and assist in your situation.

Technical Information (Automatic Registered Details)

Your IP address, your browser type, your device information, access time, as well as the web addresses you landed on as referred to by our site (this is obtained automatically to ensure the operation of the site, and analytics).

Sensitive information

Any information you share about your mental health and parental experiences is sensitive, and we will address this with an added level of care and secrecy.

HOW WE USE YOUR INFORMATION

We treat your information to:

  • Deliver and enhance our content, resources, and community services
  • Respond to your queries and demands
  • Make Healing Mamma your own experience
  • Carry out studies and research to know more about the needs of our audience
  • Sustain the safety and security of both our users and website.

We do not offer/sell your personal data to third parties.

DATA SHARING AND DISCLOSURE

The only cases when we can share your information are the following:

  • Service providers that normally help us with the running of the site (e.g. hosting, analytics, etc.) on a strict confidentiality basis
  • When we need to do so to comply with the law or to safeguard the rights, safety, or property of Healing Mamma, our users, or others
  • Via express permission of yours, in case we intend to share your story or contributions to the world (e.g., through testimonials or posts in the community).

DATA DETENTION

We keep your personal information only as they are required to meet the purposes in this policy or as stipulated by the law. You can ask that your data be deleted at any time by reaching us.

CHILDREN’S PRIVACY

Healing Mamma is mainly targeted at adults and caregivers. We have no intention of knowingly gathering any personal data of individuals below 13 years of age. In case you think that we have gathered such information, then write to us to ensure that we delete it as soon as possible.

YOUR PRIVACY RIGHTS

While using our services, as per your jurisdiction and state,  you have the right to:

  • Ask us to indicate the details of your personal data that we have acquired
  • Ask to have your personal details to be removed
  • Ask that we have the false personal data fixed
  • Choosing not to sell your personal information or generate it (We do not sell your information)
  • Restrict sensitive personal information (we will only use sensitive information upon your consent and only for the purposes outlined)

In order to exercise any of these rights, please write to us at the email address below. We will confirm your request based on the information related to your account, and it will be sent to your email address.

SECURITY

We exercise reasonable administrative, technical, and physical controls to guard your data against unauthorized access, data loss, misuse, or disclosure.

UPDATES TO THIS POLICY

We can modify this Privacy Policy occasionally. These changes are going to be published on this page with the date of the changes. This policy will be reviewed from every now and then.

CONTACT US

Your concerns, questions, or requests relating to your privacy or this policy can be addressed in emails sent to support@healingmumma.com.

When using Healing Mamma, you must understand and accept this Privacy Policy.